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IT Administrator (Paddington)
location Paddingtonjob area Technical
posted on 24/1/2008
To Join an established internet based property company, which provides a range of marketing solutions for the Serviced Office sector.
THE ROLE
• Managements of day to day IT support queries with emphasis on logging of every request on our knowledgebase and quality feedback on the status of each item throughout it’s resolution.
• On the spot troubleshooting of quick IT support queries.
• Logging of longer to resolve requests with out IT support company. Management of our IT support company to ensure quick resolution of all tasks.
• Management of our phone system to ensure all incoming calls are being processed correctly, and to minimise the number of abandoned calls.
• Management of the purchasing of IT equipment and consumables. Regular review of our suppliers to ensure we are getting the most cost effective pricing.
• Installation and configuration of new IT equipment.
• Maintenance of company filing, including ensuring a regular backup is taken of key information.
• Assistance with sourcing and integration of future IT technologies to further improve efficiency within the company.
• Other project led tasks depending on skills, including database management, html newsletter support, presentation support.
• Potential for low level of out of hours support in instances of network downtime.
KEY SKILLS
• Good knowledge of MS Windows XP
• Good knowledge of office 2003/ 2007 applications
• Ideally an MCP qualification.
• Ideally at least two years experience in a similar role.
• Good client facing skills and the ability to communicate to staff on all levels.
• Good time management skills, and an attention to detail, with energy and enthusiasm and ability to work by your self in a structured and rigorous way.
•Strong problem solving skills and a logical mind.
THE PACKAGE 20-25K p.a.
9-6 Mon - Thurs
9-4 Fri
Permanent Contract
We are no longer accepting applications for this job.
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