Re: FN-FORUM Difficult clients

date posted 24th January 2001 17:34

At 16:51 24/01/01 , you wrote:
>I have recently been contacted by someone who wants my services and I had
>arranged to meet them this afternoon to discuss the project in more detail.
>We arranged a time and a place but he never showed up. I've left a couple
>of messages but I haven't had a call yet to explain his non-arrival.
>
>I guess I wouldn't mind that much, but we've had about 3 conversations on
>the phone and a dozen or so emails have passed between us laying out plans
>etc so I kind of assumed he was serious and, he may still be.
>
>My question is, I've got a bad vibe about this fella (for a number of
>reasons - not just his no-show today) and I'm wondering if anyone else has
>had a similar experience. Do you let business pass you by because you think
>someone's a bit of a tosser or do you keep going for the sake of the
>mortgage?

I charge 20%-40% deposit up front depending on the size of the job
and how much I trust the client. Most serious clients will have budgeted
for this.

If this is unacceptable, then make them completely aware that the
site remains your property until it is fully paid for, and you retain the right
to disable it if they don't pay on time