Re: FN-FORUM E-Mail Question?!

date posted 27th September 2002 21:22

Tell him to send to those recipients as plain text. The attachment thing
happens when the receiving end (or a server) doesn't understand rich text
format email (MS-TNEF ) or HTML mail. This is a gross over simplification,
but the solution is still good.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Kathy
http://www.vendetta.co.uk
DNRC Minister for Useful but Irritating Information and Trivia
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----- Original Message -----
From: "Kerry K-C" [EMAIL REMOVED]
To: [EMAIL REMOVED]
Sent: Friday, September 27, 2002 6:22 PM
Subject: FN-FORUM E-Mail Question?!


> Hi folks - been 'out of the forum' for a week or so - hope I've not
> missed anything too exciting - any flame wars or similar!!??
>
> I have a client who is complaining that ALL e-mails he sends to one
> particular client result in his client's PC 'blue-screening' whenever he
> tries to reply to them. He also tells me that another client gets
> occasional 'blue-screens' when he tries to respond to e-mails. I asked
> if he's scanned his own PC for viruses and, guess what, he doesn't know
> how to do it!! E-mails I get from him are fine and it seems fairly
> isolated to just two recipients? Anyone have any thoughts/suggestions
> as to how to pin this down .... I've asked him to try and identify a
> specific message that has caused this problem and to re-send it to me.
>
> He is also having a problem where e-mails that he forwards to other
> people are being received as blank e-mails with att0000.txt and
> att0000.htm attachments (where 0000 is a number!). I've seen this
> before and for the life of me I can't remember what causes it! Any
> thoughts anyone?!
>
> Cheers Guys
> Kerry
>
>
>
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