Re: FN-FORUM: BT BrokenWorld

date posted 22nd August 2003 12:44

Yes, we too had this problem about a month ago and had to change our
outgoing mail server to something else. We had previously had a bt openworld
account as a backup to our adsl but have now cancelled the account.

----- Original Message -----
From: "KKC DZ" [EMAIL REMOVED]
To: [EMAIL REMOVED]
Sent: Friday, August 22, 2003 12:48 PM
Subject: RE: FN-FORUM: BT BrokenWorld


>
> On a similar vein, and possibly related, I've had two clients on the
> 'phone this morning (both of whom connect using BT OpenWorld dial-up)
> complaining that they can't send mail. Their mail settings are set to
> smtp.btclick.com which has previously worked without a problem (as BT
> OpenWorld evidently don't have SMTP servers). Is it possible that BT
> have blocked access to btclick SMTP servers by anyone that is not
> actually a BT Click customer?? Anyone know anything about this?!
>
> Cheers
> Kerry
>
> -----Original Message-----
> From: [EMAIL REMOVED] [EMAIL REMOVED] On Behalf Of Paul
> Civati
> Sent: 22 August 2003 12:35
> To: FN-FORUM / [EMAIL REMOVED]
> Subject: Re: FN-FORUM: BT BrokenWorld
>
>
>
> Ken Smith [EMAIL REMOVED] wrote:
>
> > Anyone else got customers with no ADSL service from BT Openworld? One
> > of mine has been out of service for coming up 36 hours. How widespread
>
> > is this outage?
>
> There have been two problems going on I believe, one was an
> authentication problem that would have stopped people from re-connecting
> if they get disconnected.
>
> And this:
>
> "
> The attached briefing is being sent to your Broadband Service Providers
> now. Can you please ensure your Customers comply with this briefing in
> order to avoid the spread of this virus and the degredation of service
> to the Broadband Network and their End Users.
>
>
> BT WHOLESALE
>
> Due to the release of the Worms NACHI, BLASTER-D & WELCHIA BT
> Wholesale's Broadband network has been suffering intermittent
> degradation of service. This has been causing service problems to your
> End Users in the form of difficulties with connectivity and a general
> slowdown in their broadband service. This is due to the high number of
> End Users PCs and servers which have been infected by the Worms and
> which in turn have been generating an extremely high level of extra
> traffic such as ICMP.
>
> In order to mitigate the effects of these Worms BT requires you (the
> ISP) to communicate with your equipment suppliers and to immediately
> implement any recommendations that they make. In addition, should your
> End Users be affected by the Worms in the manner detailed in their
> Operating Systems Suppliers website, then it is imperative that you
> communicate to them the need for them to implement any necessary patches
> and fixes required. If your End Users' equipment is affected by these
> vulnerabilities then it is your responsibility to immediately advise
> them on the appropriate disinfection processes to be employed.
>
> End.
> 20th August 2003
> "
>
> -Paul-
>
> --
> Paul Civati www.xensia.net
> Xensia, London UK - Quality UK Hosting Services
>
>
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