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Re: FN-FORUM: Hosting
date posted 22nd August 2003 17:54
ooh.. can't argue there.. lol.. have spoke to a few supp. staff there
that don't know what they are talking about..
generally.. I'd say if you got through to the right person.. your
alright (in my experience, this is the usual clause) .. but if you *do*
manage this.. they are quite proficient..
the guy that started Legend was a guy called Nigel Wadsworth.. and he
was a "low-down get dirty techie".. I met him again a few months ago and
he's still pretty much the same.. (wears a nice suit now though! lol)
I've always said that a company that is led by people who know the
business is better than the companies where the CEO doesn't know the
mouse from the motherboard.. and relies on his secretary to explain how
to change the MS-Word dictionary from US to UK.. should be in a
difference business.. so it's nice to see a company that is led from the
top with people that know what they are talking about..
When I set up the ISP in leeds.. it was Nigel himself that came to setup
the router for the circuit..
2p worth :)
Craig
Lindsey Hill wrote:
>
>> I was working with legend when they first set out (I opened a
>> cybercafe/isp when I left Uni and used them for the circuit.. think I
>> was one of their first circuit customers).. and they have just got
>> bigger and bigger.. the backup is impressive as is their redundancy..
>
>
> I use legend too and on the whole they're fine, their set up is
> impressive and well run. The only gripe I have with them is some of
> their staff are well trained but some don't know their arse from their
> elbow.
>
> For instance yesterday I contacted them when I got a bounced back
> message from the Sobig virus and they emailed me back explaining how it
> worked and the info was spot on. The same day, a client who is hosted
> through me, but by them, contacted them with the same query and they
> said they couldn't understand why his computer was sending out emails if
> he'd run the virus software and suggested it might be something to do
> with my computer as i did his website!!
>
>
> Lindsey Hill
> ____________________
> Apperley Design
> design | create | innovate
> T: 01274 421410
> www.apperleydesign.co.uk
>
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