RE: FN-FORUM: PC World vs Dell - recommendations?

date posted 9th January 2004 16:23

If you're even thinking about PC World a tale of warning

2 Weeks Before Christmas - Clients Production Managers PSU in his PC goes pop....... Call local PC World for a PSU, get told to
call PC World Repair Center, but they don't know the number :(, but it's on the website :), but their terminals being repaired
so they can't find it for me. :(

Eventually locate the number for my nearest Repair Center and call them

Me - Hello is that PC World Repairs ?

PC World - Yes

Me - My clients got one of your PCs and the PSU has burnt out, have you got a replacement ATX 2.03 PSU in stock ?

PC World - We don't stock them because our PC's aren't fitted with PSU cards so you must be your own you've fitted

Me - Click - Dial local Maplin Store..........

Dell over this shower every time

Alan S

On 09 January 2004 15:06, Iain Bruce [EMAIL REMOVED] wrote:
>
> Hi all,
>
> I'm about to start an office network upgrade for a client, and one of the
> things being discussed is purchase of new machines.
>
> I'd like to get the machines from PC World, primarily because I haven't
> heard many horror stories regarding PC World support. Yet.
>
> However, the client may want to use Dell, who I've heard plenty of horror
> stories about.
>
> Would anyone have any comments on either of these two companies and their
> PCs/service/support?
>