FN-FORUM: Odd cookie problem

date posted 11th January 2007 13:43

Hi all - wonder if anyone can shed light on this?

I'm having problems with a website I've done:
http://www.perfectskindirect.co.uk/. Specifically, I'm not having any
problems with it at all, but the client has said that people have been
emailing her (a couple of times a day recently) to complain they can't
add anything to the basket.

I've tested it successfully on IE6, IE7, Safari, Opera 9 and Firefox
1.5 (Win/Mac); friends of mine have also confirmed it works on Vista
(IE7/FF) and FF2 on XP. It even (just about) works on IE5.2 on the
Mac. The only problem I found was when testing it with a copy of IE6
that had been installed after IE7 - clicking the button does nothing,
for some reason (cd-wow and ebuyer also do nothing, strangely). When
testing it on a machine which only had IE6 on it, it works. I'm not
too worried about this scenario, since presumably anyone with this
setup has done it deliberately, and will have IE7 to hand anyway.

What should happen is when you click "Add" on a product it briefly
takes you to a blank "add to basket" page, which updates the cookies
then fires you back where you came from (Ajax would have been nice,
but was a bit of a tall order for this project).

I can't figure out what it might be that these customers are doing,
and they're not able or willing to detail what OS/browser they're
using, although I think they're on Windows. I've been through the logs
and most seem to be using IE6, IE7, Firefox or Safari. Some (around
3%) use AOL 9 though, which I haven't got - if you have this would you
mind giving it a go?

For those who are still reading, the PHP code that sets the cookie is

setcookie('psdbasket', $r, time() + (60*60*24*365), "/",
".perfectskindirect.co.uk");

where $r is a semicolon-delimited list of product ID numbers.

If anyone can "break" this (steady on, now) and tell me what they did,
I'd be hugely grateful!

Cheers

Nick