Re: FN-FORUM: new UK website regulations

date posted 13th January 2007 11:12

Alex Libby wrote:

> Take this as an example - Amazon.co.uk. OK - this is only a quick test, and
> certainly not scientific. I tried to easily find an address and telephone
> number for them here in the UK - but this seems impossible. Technically, the
> copyright is owned by Amazon USA - it seems that nowhere is there an address
> or VAT number which is easily found (within about 2-3 clicks). Does this
> still count for Amazon? What about maintaining that transparency, and
> reputation, as one of the biggest e-tailers in the 20th/21st century? Just
> trying to find an email address was really impossible - you have to first
> sign in, then wade through a whole mass of screens which build up a contact
> us form with details, before it is sent off to Amazon UK. Is this still
> legitimate?

As a minor point, I found their registered company details:
Amazon EU Sàrl
26, Boulevard Royal
L-2449 Luxembourg
Registered in Luxembourg No. B-101818
Business License Number: 104408
Luxembourg VAT Reg. No. LU 20260743

one click from the homepage on "conditions of use".

I agree about email (though you don't actually need to sign). Only
providing a form is a pretty poor show.

As with most business related bureaucratic laws in recent history, the
idea is good but the implementation appears to have considered only the
common case...

Regards,

Rob...