RE: FN-FORUM: Help desk

date posted 2nd February 2007 11:52

Check out Cerberus - its free for a single support address.

Leigh

> -----Original Message-----
> From: [EMAIL REMOVED] [EMAIL REMOVED] On Behalf Of Tony
> Crockford
> Sent: 02 February 2007 11:44
> To: FN-FORUM / [EMAIL REMOVED]
> Subject: FN-FORUM: Help desk
>
>
> Hosted or install on a server, either/or, just wanting to know which
> helpdesk software you use?
>
> simple requirements - client can log a ticket
> operator can get told about ticket
> knowledge base to keep fixed ticket solutions in.
>
> preferably inexpensive and quick and easy to set up.
>
> absolutely must be no trouble to run!
>
> ;)
>
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