Re: FN-FORUM: How to go about complaining to clients that have not paid

date posted 4th May 2007 08:16

On Fri, May 04, 2007 at 05:35:14AM -0000, Steven Lavine wrote:
>
> Hi,
>
> I need some advise. A client of mine, has for the last 3 months, not
> paid their invoices correctly. The excuses I have heard from them range
> from, 'Oh it was a banking error' to 'Cash flow problems' (which I
> actually believe is the case). what is the best way to handle this? I do
> not want to lose the client, as they are my main source of income at the
> moment.

Diversify -- find new customers.

If they have problems they may go belly up - which would leave you without income.

Let them know that their cash flow is not your problem

If they do die and owe you several months of money - you will be owed a lot.
If they die and they only owe you a few weeks' money - you won't be owed as much.

--
Alain Williams
Linux Consultant - Mail systems, Web sites, Networking, Programmer, IT Lecturer.
+44 (0) 787 668 0256 http://www.phcomp.co.uk/
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