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Re: FN-FORUM: Ticket logging software
date posted 16th August 2007 09:45
> Anyone know of a good solution?
I used to use Mantis in anger at Ricardo Software (ten of thousands of =
issues, dozens of projects) and it was good then (albeit needing tweakin=
g =
a little to fit our way of working). It has been developed quite a bit =
since then, and is probably worth a look. It's probably best for intern=
al =
use as it's powerful (=3D complicated). I wrote a simplified view of the=
=
issues for external customer viewing, and there is ability to allow for =
=
"anonymous" issue reporting if you need that.
Anthony
-- =
www.fonant.com - Quality web sites
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