Re: FN-FORUM: Ticket logging software

date posted 16th August 2007 11:13

I'll second mantis. Very good product.

Anthony Cartmell wrote:
>
>> Anyone know of a good solution?
>
> I used to use Mantis in anger at Ricardo Software (ten of thousands of
> issues, dozens of projects) and it was good then (albeit needing
> tweaking a little to fit our way of working). It has been developed
> quite a bit since then, and is probably worth a look. It's probably
> best for internal use as it's powerful (= complicated). I wrote a
> simplified view of the issues for external customer viewing, and there
> is ability to allow for "anonymous" issue reporting if you need that.
>
> Anthony