Re: FN-FORUM: Web Based CRM Solutions

date posted 22nd August 2007 09:50


On 22 Aug 2007, at 09:43, Colin Shipton wrote:

>
> Hello
>
> I have a telecoms based client who is looking for a web-based CRM
> solution,
> can anyone offer any help or suggestions as it's not an area I've much
> dealings with.
>
> Open source and commercial solutions considered.

CRM is very broad brush.

have you a process in mind?

how in depth do you want to go?

Highrise might be enough?
http://www.highrisehq.com/

others to look at:

http://xrms.sourceforge.net/pagebuilder.php?s1=18
http://sourceforge.net/projects/vtigercrm/
http://sourcetapcrm.sourceforge.net/

a feature wish list is always a good start when trying to find
applications for clients. Sometimes they say CRM and want Outlook....

;o)