RE: FN-FORUM: Angry Pickle

date posted 9th November 2007 14:56

Hey Jon i think personally if he is a hassle to you and a risk at damaging
connections you have with good printers then i would let him go and refuse
to do any work for this client as their behaviour is disrespectful but it
really is up to you and if you can financially afford to lose his custom!
Chris

-----Original Message-----
From: [EMAIL REMOVED] [EMAIL REMOVED] On Behalf Of Jon Hughes
Sent: 09 November 2007 10:45
To: FN-FORUM / [EMAIL REMOVED]
Subject: FN-FORUM: Angry Pickle


Morning all,

I find myself in a bit of a pickle today and would like your thoughts.


One of my clients is beginning to make me supremely angry. He
perpetually haggles on costs, always complains of having no budget,
doesn't understand or value design, and has a knack of revealing
deadlines hours before work is due. He's also rude, a shockingly poor
payer and is by no means one of my more financially reliant clients.
His haphazard way of working is beginning to impact my printer with whom
I have an excellent relationship and wouldn't want it damaged in any
way.

I've tried managing him alongside the projects we work on, but the
process always collapses.

So my plight is, do I tell this client where to go or suffer his
mind-numbingly stupid behaviour for ever and always?

I think I've just answered my own question...

But, has anyone else had to dump a client? I'd rather compose an email
than speak to him on the phone (it's like talking to a remedial brick
wall) but is that a bit weak? I fear he wouldn't remember a phone call
anyway.

Jon Hughes


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