Re: FN-FORUM: Angry Pickle

date posted 10th November 2007 20:23


On 9 Nov 2007, at 14:24, [EMAIL REMOVED] =
[EMAIL REMOVED]
> wrote:

>
> Could you pass him on to someone who 'would be more suitable to his =20=

> needs'. That way you can retain a level of professionalism and =20
> customer service and not risk having your reputation tarnished?
>
> I've never dumped a client personally, but had a boss who did so =20
> routinely because they didn't let us do what they employed us to do =20=

> =96 personally I think it shows a great deal of integrity towards your =
=20
> work, even if it just because they're a pain in the arse!!

Nothing wrong with dumping a client if they become too much work for =20
the value they bring to your own business. I've seen it happen at all =20=

levels, most recently whilst working for one of the leading media =20
agencies in the world. They dumped possibly the biggest client in =20
that particular market because of their working processes and their =20
belligerent attitude in trying to force bad technology on us. The =20
directors of said agency called a meeting with all members of the team =20=

(a good 20-30 people) and called a vote, and we all voted to dump.

I agree, it's a sign of integrity. Get rid, before it gets you in =20
trouble!=