Re: FN-FORUM: Yahoo! Auto Response

date posted 4th May 2008 18:35

I understand that Dave - but setting up auto-response for a forum is a
simple affair, from using a separate mail address for forums to considering
the effect of auto-responding. At the end of the day the onus rests with the
person setting up their email system.

We simply get too many people who do not recognise these factors - and I
don't feel inclined to disengage from this list because of them (yet!).

Mike A.

----- Original Message -----
From: "Dave Cross" [EMAIL REMOVED]
To: [EMAIL REMOVED]
Sent: Sunday, May 04, 2008 8:01 PM
Subject: Re: FN-FORUM: Yahoo! Auto Response


:
: Mike A wrote:
: > Do these people not realise the adverse effect on their business
: > auto-responder incompetence causes?
: >
: > After two auto-responder incompetence cases with Heehaw (remember
Laura?) I
: > eventually called one of their bosses. The problem was fixed. I am aware
of
: > the loss to business because I know of two projects that did not go to
them
: > following the open display of their lack of knowledge or control. In the
: > last week an excellent Edinburgh developer asked me if he should work
with
: > them after seeing a job vacancy they had run. I pointed to their ongoing
: > auto-responder nonsense and he turned away (I think the phrase he used
was
: > ("bloody idiots").
:
: Let's not forget that we can't be sure that it's their fault. Most
: autoresponder software will ignore mail that obviously comes from a
: mailing list.
:
: This mailing list doesn't use any of the standard methods to identify
: itself as a mailing list, so the autoresponder has no way of knowing to
: ignore mail from this list.
:
: The list owners have been informed of this many times, but they choose
: to ignore the problem.
:
: So it might not be the people using the autoresponders who are being the
: biggest idiots here.
:
: Dave...
:
:
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